Monday, July 17, 2017

The password manager site will be down temporarily starting at 5 p.m., Thursday, July 27, through 8 a.m., Monday, July 31, for a system upgrade. ITS will adjust account expiration dates to accommodate customers; however, employees who receive notifications to change passwords should go ahead and do so to avoid potential issues.  

The “sponsored guest” account request process will be unavailable from 5 p.m., Friday, July 21, through 8 a.m., Monday, July 31, and is changing significantly.

Sponsored guest requests cannot be accepted during the temporary outage. Requests for sponsored guests who arrive on campus during that time frame must be made prior to 5 p.m., July 21, in order to complete all outstanding requests and prepare for the system upgrade.

Beginning Monday, July 31, requests can be submitted only by approved business managers or information security liaisons.

The sponsored guest process is being moved into e-forms, which will provide enhanced notifications as well as offer additional security.

FAQs will be updated to reflect these changes.

Contact the IT Service Desk at 704-687-5500 with questions.