The Office of Extended Academic Programs offers numerous training opportunities. Discounts of approximately 50 percent are available for UNC Charlotte faculty and staff. For more information, call 704-687-8900 or email ceregistration@uncc.edu.
Courses and program sessions for March include:
Enterprise Analysis and Business Requirements Success
Tuesday, March 3
9 a.m. to 4:30 p.m.
UNC Charlotte Center City
This course creates the framework for a successful BA-IT partnership in the development of effective business requirements. Key topics include importance of requirements, integrating requirements into key life cycles, understanding key stakeholders and organizational politics, developing and updating the business architecture and defining the business opportunity.
Project Schedule Development and Control
Thursday, March 5
9 a.m. to 4:30 p.m.
UNC Charlotte Center City
This course allows the project leader to demonstrate a detailed understanding of the process of schedule development and tools available for schedule performance monitoring and status presentation. Key topics include network diagram development, status and presentation tools, resource application to the schedule, schedule acceleration and schedule performance.
Medical Coding Specialist Certificate Program
Thursday, March 5
6 to 9 p.m.
UNC Charlotte Center City
This certificate program offers in-depth training that will equip students with the necessary knowledge and skills needed to pursue a new career, re-enter the workforce or refresh and broaden current skills. Properly trained medical coding specialists perform the coding tasks that support the processing of medical billings, implement proper reporting of transactions and support secure health information management.
Essentials of Modern HR Management
Tuesday, March 10
6 to 9:30 p.m.
UNC Charlotte Center City
This course is designed to appeal to both new and experienced HR management professionals. Topics include HR trends, developing issues, regulatory changes and the changing business environment. The course provides an overview of current practices and helps participants develop skills and tools to deal with modern and developing HR challenges.
Becoming a Strong and Inspiring Leader
Wednesday, March 11
8:30 a.m. to 4:45 p.m.
UNC Charlotte Center City
The key topics for this course include focusing an organization on the vital few critical business issues, setting the standards and being a role model for an organization’s ethics and values, finding team members’ hidden talents and abilities, knowing when to listen and using positive reinforcement instead of negative reinforcement.
Certified Physician Practice Manager
Wednesday, March 11
8 a.m. to 5 p.m.
UNC Charlotte Center City
This certificate program prepares health and business professionals for a career in healthcare management. The program is taught entirely online with convenient 24/7 access to course content. The program is designed to meet the AAPC criteria for educational content necessary to prepare for the CPPM exam.
Measuring and Improving Processes
Thursday, March 12
9 a.m. to 4:30 p.m.
UNC Charlotte Center City
In this course, attendees will learn that improving processes begins with the customer – internal or external. Understanding which customers and which requirements are most critical to a business determines which processes should be improved.
Effective Training Principles
Tuesday, March 17
6 to 9:30 p.m.
UNC Charlotte Center City
This course will identify, consolidate and discuss the most effective approaches to ensure one’s success as a trainer, regardless of the industry in which he or she works. It will enable an individual to discover, discuss and practice effective techniques needed as a trainer.
Gathering and Documenting Requirements
Thursday, March 19
9 a.m. to 4:30 p.m.
UNC Charlotte Center City
This course discusses several useful approaches to gathering requirements, focusing on the facilitation of collaborative sessions. Participants will learn to define an approach for communicating with stakeholders and managing expectations and how to profile a project and determine the appropriate documentation style.
Estate Planning: Getting Your House in Order
Thursday, March 19
12 to 1 p.m.
UNC Charlotte Center City
Bring lunch and enjoy this free Brown Bag Series. In the area of estate planning, there has been a dramatic increase in the use of revocable living trusts. Being educated and informed about the use and benefits of revocable living trusts is one way to ensure one makes an informed decision regarding its inclusion in personal estate planning.
Leadership and Communication Skills for Project Managers
Monday, March 23
9 a.m. to 4:30 p.m.
UNC Charlotte Center City
This course focuses on people management skills and the processes for effectively managing project communications: leading the project team, identifying stakeholders, planning and distributing information and managing stakeholder expectations. The successful project manager is as skillful with people as they are with project management tools and project-specific content.
Training Needs Analysis
Tuesday, March 24
6 to 9:30 p.m.
UNC Charlotte Center City
This program will provide participants with modern, efficient tools for conducting a needs analysis in today’s fast-paced business environment. But most importantly, participants learn how to identify if training is really the right solution before they start to build it.
Process Innovation
Wednesday, March 25
9 a.m. to 4:30 p.m.
UNC Charlotte Center City
In this course participants will learn to evaluate the business return of process improvement alternatives, think outside the "process box," devise innovate process designs based on customer needs, leverage process excellence to foster growth, create a strategy canvas to assess the impact of processes on strategic position and plan for the practical and political realities of process change.
Driving Employee Engagement and Retention
Monday, March 30
8:30 a.m. to 4:45 p.m.
UNC Charlotte Center City
In this course participants will learn why engaged employees are more productive, and from an HR perspective, how one can increase levels of engagement within a workforce. The class will explore the interdependence of attracting, retaining and engaging employees and how key engagement drivers impact a company’s culture and bottom line.