9 a.m. to 4:30 p.m., Tuesday and Wednesday, March 7-8, UNC Charlotte Center City
The business analyst has been described as the person who bridges the divide between IT departments and the business organizations they support. For all of the tools and techniques to elicit requirements, nothing is more important than making the most of human contact between these two interdependent groups. This course covers several useful approaches to gathering requirements, focusing on the facilitation of collaborative sessions and the clear translation of business needs into requirements. This course can be taken alone or as part of the Business Analyst Certificate Program.