Event Date:
March 17, 2017 - 8:30 AM
Location:
UNC Charlotte Center City
Conflict Management and Resolution
8:30 a.m. to 4:45 p.m., Friday, March 17, UNC Charlotte Center City
In this course, participants will learn how to resolve conflict with co-workers, cross-functional peers and even their manager. In addition, they will learn and practice several techniques to build conflict resolution skills and will receive results of the Thomas-Kilman assessment that allows them to discover whether they might be overusing (a high score) or underusing (a low score) one or more of the major five conflict-handling modes.